Privacy Policy

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Welcome to LYVSTOR! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our mobile application, website, and related services.

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1. Information We Collect

We collect different types of information to provide and improve our services:

a) Information You Provide to Us:

• Personal Information: When you register, we collect details such as your name, email address, phone number, shipping address, and payment details.

• Profile Information: If you are an influencer or seller, we may collect business details, social media links, and product listings.

• Customer Support Requests: When you contact us for support, we may collect your communication details.

b) Information We Collect Automatically:

• Device Information: We collect details like device type, operating system, and IP address.

• Usage Data: We track how you interact with our app, including clicks, pages viewed, and time spent on the platform.

• Location Data: With your permission, we may collect approximate location details to improve your shopping experience.

• Cookies & Tracking Technologies: We use cookies and similar technologies to enhance functionality and analyze user behavior.

c) Information from Third Parties:

• If you log in via Google, Facebook, or Apple, we may receive your profile data.

• If you purchase via third-party payment providers, we may receive transaction details.

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2. How We Use Your Information

We use your information to:

• Provide and enhance our live shopping experience.

• Process transactions and ensure secure payments.

• Improve customer support and respond to inquiries.

• Personalize recommendations and marketing.

• Prevent fraud and ensure platform security.

• Comply with legal obligations.

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3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

• Delivery Partners: To fulfill your orders.

• Payment Providers: To process transactions securely.

• Marketing Partners: To send relevant offers and promotions (with your consent).

• Legal Authorities: If required by law or to protect our rights.

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4. Data Security

We use industry-standard encryption and security measures to protect your data. However, no method of transmission over the Internet is 100% secure. Please keep your account credentials safe.

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5. Your Privacy Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt-out of marketing emails.

• Withdraw consent for data collection (some services may be restricted if consent is withdrawn).

To exercise your rights, contact us at support@lyvstor.com

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6. Third-Party Links & Services

LYVSTOR may contain links to third-party services. We are not responsible for their privacy practices. Please review their policies before sharing information.

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7. Children's Privacy

LYVSTOR is not intended for users under 18 years of age. We do not knowingly collect data from minors. If we discover such data, we will delete it immediately.

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8. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be notified via app updates or email. Please review the policy regularly.

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9. Contact Us

For any privacy-related concerns or inquiries, reach out to us:

Email: support@lyvstor.com

Call: +91-8708302394

Address: C/O RAM BILLAS GUPTA, MANDI, TARAORI 132116, KARNAL, HARYANA